User Accounts

Troubleshooting

• I am not able to log in.
• I forgot my password.
• How can I change my password?
• I can log in, but don’t see anything once I do.
• I see information in my reports, but it’s not for my department/team/branch.

Adding New Users

• How do I create a bunch of new user accounts?

Updating Existing Users

• New user has same email address/user name as another user.
• How do I deactivate a user?
• How do I change a user’s role?
• How do I change which responses a user has access to see?