Uh oh, we couldn't get results.

This error message generally means that something is wrong with one of the following:

• Date Range (May not have responses for the selected date range)
  
  - Check Admin > Invitations & Responses > Responses and set the same date range and filters and 
     see if there are any responses. Invitations & Responses updates immediately
  - If there are responses in Invitations & Responses but don't see them in your dashboard then your      system probably needs to update. Check it again after your system updates
  - Date range may not be broad enough
  
  
• Filters used are incorrect
  
  - Could have too many filters
  - Wrong filters used 
  
  
• Data Access Hierarchy - Wrong question selected
  
  - Could have wrong 'Report on Responses' question chosen. For example if using a NPS chart and you have filtered for a custom survey that uses a custom Likely to Recommend question, make sure you have the correct Likely to Recommend question selected for the survey you are trying to view. 
  
  
• If you still can resolve this error, please reach out to your credit union's Program Manager or to the  MLG Support Team for assistance.